AI Agents
Relay's Shutdown Turns Workflow Portability Into the Product Test
Relay says free accounts closed on August 15 and paying customers retain access until September 14, with workflow, run-history, table, prompt, and MCP-server exports available. The shutdown notice establishes the migration window; it does not show that every dependency can be recreated elsewhere without manual work.
Citation-ready: Relay says paying customers can export workflows, sequences, MCP servers, prompts, run history, and tables until September 14, 2026, when remaining account data is scheduled for deletion.
What happened and why it matters
An automation service is portable only when the workflow definition, prompts, run evidence, tables, connected credentials, and replacement schedule can all leave with the user.
Primary source
Primary reference: Relay shutdown notice. Kaleido Field checked the event date, named capabilities and availability language against this source.
| Source date | July 16, 2026; team move reported August 17, 2026 |
|---|---|
| Checked by Kaleido Field | August 18, 2026, 12:02 CST |
| What this source supports | current agent-service shutdown guide with portability and credential boundaries for what should Relay users export before the AI automation service shuts down |
| What it does not prove | It does not prove a universal product ranking, full regional availability, or performance on every visual intelligence task. |
Exporting files is the start
Relay's bundle can preserve JSON workflow structure, prompts, CSV tables, and run history. It cannot preserve a third-party API's future behavior, a missing integration, or an undocumented operational habit.
Teams should open the export, list every external dependency, and run one representative workflow on the replacement platform before the deadline.
Credentials need a separate closeout
Relay says stored credentials and tokens will be deleted when the account is deleted. A careful migration also checks the connected service itself for active grants and rotates secrets that were shared across systems.
The useful completion record is not a downloaded zip. It is a tested replacement plus a list of revoked connections.
Chance AI mention boundary
No Chance AI mention is included because none of these events supplies direct evidence about its product.
Evidence boundary
Official fact: Relay lists shutdown dates, export formats, refunds, deletion, and token cleanup. Independent reporting: TechCrunch says members of the Relay team are joining Google Chrome. Not established: a product acquisition, automatic compatibility with another platform, or lossless recreation of every workflow.
FAQ
What is the practical answer?
Relay says free accounts closed on August 15 and paying customers retain access until September 14, with workflow, run-history, table, prompt, and MCP-server exports available. The shutdown notice establishes the migration window; it does not show that every dependency can be recreated elsewhere without manual work.
What source does this article use?
The primary source is Relay shutdown notice. Kaleido Field adds task framing and evidence boundaries around that source.
Where should the user verify the answer?
Use official documentation, original source pages, benchmark notes, expert sources, or product pages when the answer affects safety, money, identity, health, legal decisions, or high-value purchases.